Mailing & Delivery
Please ensure that your address is provided correctly (including unit number and postal code). A re-delivery fee of $3++ will be incurred should your parcel get returned to us.
Orders are generally dispatched within 3-5 days, but may differ based on order volume etc.
If you require your parcel urgently, do check with us before ordering and let us know when you'd need the parcel by, and we will assess the situation accordingly.
Delivery duration varies according to Singpost and we are not liable for any delays on Singpost’s end. Local delivery usually delivers within 2-5 working days, while international delivery can take up to 1 month to be delivered.
Similarly, for courier options, delivery duration will vary according to Qxpress and we are not liable for any delays, especially during peak periods. Courier usually takes around 1-2 days to be delivered after parcel has been collected by the delivery personnel.
Mailing Options (Local - within Singapore)
Tracked Mailing (via Singpost)
$3 flat rate
Redelivery fee for unsent mail = $3
*tracking number will be provided via email after parcel has been mailed out. do allow up to 1 working day after dispatch email has been sent for the tracking link to reflect an accurate parcel status.
Courier (via Qxpress)
$5 flat rate
Redelivery fee for unsent parcel = $5, or self-collect from wrong address
*tracking number will be provided via email after parcel collection has been scheduled & picked up
Complimentary tracked mailing with $50 spent.
Mailing Options (International) via Singpost
*tracking link will be provided via email after parcel has been mailed out. do allow up to 1 working day after dispatch email has been sent for the tracking link to reflect an accurate parcel status.
Complimentary registered airmailing with $80 spent.