Mailing & Delivery

We are not responsible for any lost mail, especially for untracked mailing. As such, do consider opting for tracked/registered mailing or local courier services to reduce the chances of your parcel getting lost.

In addition, please ensure that your address is provided correctly (including unit number and postal code). A re-delivery fee of $1++ will be incurred should your parcel get returned to us.

Processing Time

Orders are generally dispatched within 3-5 days, but may differ based on order volume etc.

If you require your parcel urgently, do check with us before ordering and let us know when you'd need the parcel by, and we will assess the situation accordingly.

Delivery Duration

Delivery duration varies according to Singpost and we are not liable for any delays on Singpost’s end. Local delivery usually delivers within 2-5 working days, while international delivery can take up to 1 month to be delivered.

Similarly, for courier options, delivery duration will vary according to Qxpress and we are not liable for any delays, especially during peak periods. Courier usually takes around 1-2 days to be delivered after parcel has been collected by the delivery personnel.

Mailing Options (Local - within Singapore)

Normal (Untracked) Mailing (via Singpost)
$2 flat rate
Redelivery fee for unsent mail = $1-2
*no tracking method available after parcel has been mailed out

Tracked Mailing (via Singpost)
$4 flat rate
Redelivery fee for unsent mail = $4
*tracking link will be provided via email after parcel has been mailed out. do allow up to 1 working day after dispatch email has been sent for the tracking link to reflect an accurate parcel status.

Courier (via Qxpress)
$5 flat rate
Redelivery fee for unsent parcel = $5, or self-collect from wrong address
*tracking link will be provided via email after parcel collection has been scheduled & picked up

Mailing Options (International) via Singpost

Untracked Airmail (*at your own risk!)
SGD9
*no tracking method available after parcel has been mailed out

Registered Airmail
SGD12
*tracking link will be provided via email after parcel has been mailed out